This Privacy Policy relates to the entire website for Castle View and each associated company within its holding company. The policy is in place to inform users of Castle View about the collection, use and sharing of personal information collected through the www.castleview.co.uk (“website”) or other services including SMS, WAP and any mobile phone applications. This privacy policy is designed to protect you, our users, by informing you what personal information is collected, what we do with that information, with whom we share it, and the methods we use to collect and secure it.
This policy may be updated from time to time for any reason with each version applying to information collected whilst it was in place. We will notify all members of any material changes to our Privacy Policy by posting the new policy on our website. By using our website you are consenting to us processing your information as set forth in this Privacy Policy. Castle View was created to help people achieve their activity goals as well as connect with your friends and people with similar goals. We endeavour to make it easy for you to share information with your friends and people around you but recognise that you may want to prevent other people accessing this information. The default privacy settings in Castle View restrict the information displayed in your online profile to your full username and avatar or profile picture (if you choose to upload one) allowing you further opportunities to share additional information should you choose to.
Castle View is committed to complying with the Data Protection Acts of 1998 and The Privacy and Electronic Communications (EC Directive) Regulations 2003 and any traditional and digital marketing efforts we undertake adhere strictly to their provisions.
These are the basic guidelines we use when processing your personal data, we :-
1. maintain secure systems to protect your personal information
2. respect your wishes on how we contact you, whether by post, telephone, email or text message
3. will not hold your personal information for longer than is necessary
4. will update your information or preferences promptly when you ask us to
5. will respond fully to requests from you to see the information that we hold on you
For each visitor to our Web page, our Web server automatically recognises only the consumer’s domain name, but not the e-mail address.
We collect only the domain name, but not the e-mail address, of visitors to our Web pages, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as enquiries submitted through the contact form and/or the special offers purchase form.
Therefore any personal data collected or stored by Castle View is, processed and stored there under UK Privacy and Data Protection Standards. For the purposes of the Data Protection Act 1998 (“the Act”), the data controller is Castle View. By providing your personal information to us you consent to such processing in the UK. The information we collect is used for internal review to improve the content of our Web page.
The Information we collect is used by Castle View to contact you for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by unsubscribing to e-mails sent to you.
From time to time, we may notify you by email about products or services we think you might find interesting, and to answer enquiries. If you do not want us to use your email address, please let us know by ticking the relevant box in the permissions page in your profile or by calling us or writing to us at our postal address.
If you supply us with your postal address from time to time, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by ticking the relevant box in the permissions page in your profile or by calling us or writing to us at our postal address.
If you supply us with your telephone number from time to time you may receive calls from us with information on new products and services or upcoming events. If you do not wish to receive such calls, please let us know by ticking the relevant box in the permissions page in your profile or by calling us or writing to us at our postal address.
With your permission, we will contact you for marketing purposes to tell you about new products, events, offers & news from Castle View and our associated companys and partners.
Castle View reserve the right to store data securely outside of the European Economic Area (“EEA”) in the future. Such data therefore may be processed by staff operating outside the EEA who work for Castle View or one of its approved partners. Such staff may be engaged in, among other things, the fulfilment of your orders, processing of payment details and the provision of support services. By submitting your personal data you agree to such transfer, processing and storage.
In order to comply with our obligations under the Act we follow procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access, misuse, alteration or loss of information under our control.
Any payment transactions and password data will be encrypted and you are reminded it is your responsibility not to share your password with others.
You are entitled to request a copy of the data we hold about you for which we may charge a small fee and you have the right to correct any inaccuracies in that data.
If you have any questions or comments about our Privacy Policy or how we use your personal information please contact us by writing to us at our postal address.
